![]() ![]() Launched in October 2021, Disney Genie is integrated directly into Disney Parks' existing mobile apps and acts as a personal concierge, offering customized suggested itineraries based on preferences and interest. Soon after, it was announced that FastPass was never coming back and a new system for reserving ride times was in the works. Remember when the most important part of any Walt Disney World vacation was making sure to pack sunscreen and comfortable shoes? As the company moves toward more technology-based planning tools, your phone - and more importantly the My Disney Experience mobile app - have proven to be more vital than ever.Īfter reopening amidst the pandemic, Disney Parks abandoned their long-running FastPass, a way of reserving guaranteed times to ride different attractions, and instead offered guests only one option to visit beloved attractions: good old-fashioned standby queues. (Photo: Walt Disney World Resort Courtney Kiefer, photographer) Disney World's Genie service is changing and parents are expressing frustration about the challenges of using the app-based service to plan their vacations. ![]()
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